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IN THE SPOTLIGHT
Legal information :
The website www.b2brands.com is published by the company Webshop, registered with the Registre des Sociétés under the number: 753720804.
Legal notice :
Our services are available by e-mail at email@example.com or by telephone on 09 72 31 67 88. (Cost of a local call). DATA CONFIDENTIALITY
At B2brands.com, we are committed to ensuring the confidentiality of your personal information. This commitment to confidentiality goes hand in hand with our efforts to create a bond of trust with the customer. The personal information collected in the context of distance selling is mandatory, as this information is necessary for the processing and delivery of orders and for the preparation of invoices. This information is strictly confidential. Failure to provide this information will result in automatic rejection of the order. The fact of "not providing" or of providing "false information" on your person, your coordinates, can lead to the blocking of an order, even invoiced and this until the information mentioned is regularized. It is sometimes necessary and legal, within the framework of our insurance and security measures that we have to ask you to provide us with proof by photocopying the following documents ID of the buyer, Invoice in the name and exact address of the billing and delivery address mentioned at the time of the order, Bank account statement (R.I.B). Of course, this information must be perfectly in line with the information provided at the time of your order.
Art. 1. Purpose
Art. 1 Purpose The purpose of these general terms and conditions of sale is to define, exclusively in relation to the relations established on the Internet, the rights and obligations of the Parties arising from the online sale of the Products offered on the Site. They regulate all the steps necessary for the placing of the order and ensure the follow-up of this order between the Contracting Parties. The Parties agree that their relations will be governed exclusively by this contract and the specific delivery and return conditions presented under the tab < Delivery and return conditions >. If a condition were to be lacking, it would be considered to be governed by the practices in force in the distance selling sector whose companies are based in France.
Art. 2 Products - Prices
The products offered for sale by B2brands are those listed on the Site (< Products >), on the day the User consults the Site and within the limits of available stocks. If the Product is not available, B2brands undertakes to inform the User as soon as possible. If a Product ordered and paid for is unavailable, the Purchaser will be informed by e-mail. The cancellation of the order for this Product and its reimbursement will then be carried out, the rest of the order remaining firm and definitive. The photographs and texts illustrating the Products are not contractual.
The prices are indicated in Euro. They take into account any discounts and VAT applicable on the day of the order. The prices indicated are guaranteed, within the limits of available stocks, except for significant changes in charges and in particular VAT, and except for typographical errors or omissions. The prices indicated do not take into account delivery costs which will be invoiced in addition and will be specified to the User when the order is finally confirmed. B2brands reserves the right to modify its prices at any time but the Products will be invoiced on the basis of the prices in force at the time the order is registered, subject to the availability of the Products. The Products remain the property of B2brands sasu until the price has been paid in full.
Art. 3 Registration and validation of the order
3.1 Browsing within the Site
The User can view the various products offered for sale by B2brands on its Site. The User can browse freely on the different pages of the Site, without being committed to an order.
3.2 Registering an order
The User places an order on the Internet via the Site. In order to be accepted, the order must contain all the information required for its processing. The website www.B2brands.com allows the customer to check the content of his order, to modify it if necessary and then to validate it definitively. Thus, the order will only be definitively recorded after the last validation of the "Order Summary" screen. This last "click" is assimilated to the handwritten signature referred to in Article 1341 of the French Civil Code, hereinafter referred to as the "acceptance click". As of this "acceptance click", the order is considered irrevocable and can only be challenged in the cases set out below. The information relating to your order is the subject of automated data processing, for which the company Sogenactif of the Société Générale bank group is responsible. The purpose of this automated data processing is to define a level of analysis of a transaction and to fight against bank card fraud. Sogenactif and B2brands.com are the recipients of the data relating to your order. The non-transmission of this data prevents the completion and analysis of your transaction. In accordance with the French Data Protection Act of 6 January 1978, you have the right to access, rectify and oppose all your personal data at any time by writing to contact@B2brands.com.Toute. By placing an order, you accept the general conditions, prices and description of the products available for sale. To order the Products they have chosen, after clicking on "Payment", all Users must identify themselves, either by entering their email and password if they have already placed an order with B2brands, or by filling in the appropriate form if they have not. In the latter case, the User must accurately complete the form provided, on which he/she must include the information necessary for identification, in particular his/her surname, first name, postal address and e-mail address. The User is informed and accepts that entering these two identifiers (email address and password) is proof of his/her identity and demonstrates his/her consent. Once the User has been identified, he/she must validate the delivery address (as specified in article 4 below) and an order form will appear on the screen, summarising: the nature, quantity and price of the Products selected by the User, as well as the total amount of the order, the User's contact details and the delivery address of the Products.
3.3. Final validation of the order
After having read the status of the order, and once all the information requested has been completed by the User, the latter will click on "Validate" to definitively confirm the order. The User must provide his/her credit card number, depending on the type of card, the expiry date and the cryptogram number (3-digit number on the back of the credit card). It is specified that with immediate payment by bank card, the only means of payment offered by B2brands on its website, as provided for in Article 6 below, the User will make his payment via the SOCIETE GENERALE "SOGENACTIF" website which ensures the security of the payment. As soon as he validates his payment, the order is recorded and becomes irrevocable. The User becomes a Buyer. The order form will be recorded on B2brands' computer registers, which are themselves kept on a reliable and durable medium, and will be considered as proof of the contractual relations between the Parties. In accordance with Article 5 below, the Purchaser has the right to a refund within eight (8) days from the date of receipt of the Products by the Purchaser.
3.4. Confirmation of the order
Once the Buyer has validated his/her payment (with the provision of his/her card number and expiry date), a summary of the Buyer's order will be sent by e-mail, upon receipt of the order form, to the e-mail address indicated by the Buyer at the time of the order. This confirmation will include all the elements constituting the contract between the Parties.
Art. 4 Delivery
The Products are sent with the supporting invoice, to the delivery address indicated by the Buyer by filling in the fields when ordering. The delivery times indicated are indicative times from the day following that of the validation by the Buyer of his/her order and correspond to the processing and delivery times of the Products. Under no circumstances can they be enforced, but in the event of an unusual delay, an e-mail will be sent to you. B2brands therefore declines all responsibility in the event of excessive delays in delivery due to the postal services or means of transport, as well as in the event of loss of the Products ordered or strikes. The risks of transport are borne by the Buyer, who must lodge a reasoned protest with the postal services or the carrier within three working days of delivery. This being the case, despite all the care taken by B2brands in the preparation of the parcels, it is possible that a Product is missing. Similarly, after the package has been transported, one of the Products may prove to be defective. This is why, upon receipt of the order, the Purchaser must check the conformity of the Products received. Any anomaly concerning the delivery (missing or broken Product, damaged package) must be notified, on the day of receipt or at the latest on the first working day following receipt, to B2brands' customer service department, by mail addressed to B2brands, BP 60280 13667 SALON DE PROVENCE. Any claim made after this deadline will be rejected and B2brands will be released from any liability. B2brands reserves the right to ask the Buyer to return the defective Product. If the aforementioned conditions are met, B2brands will then either exchange or refund the defective Product(s) or reship the missing Product (subject to the validity of the Purchaser's request).
Art. 5 Right of withdrawal
The Purchaser has a period of eight (8) working days to return, at his or her own expense, the Product(s) he or she has ordered if he or she is not satisfied with them, after notifying the B2brands after-sales department. This period runs from the date of receipt of the order. The Product(s) must be returned in its (their) original packaging to the following address B2brands, BP 60280, 13667 SALON DE PROVENCE. We ask you to contact our Customer Service to obtain a return authorization number. Without this number we will not be able to accept your package and it will be returned to you. To get in touch with B2brands Customer Service send an email to contact@B2brands.com. If the above conditions are met, B2brands will reimburse the Buyer, within thirty (30) days from the date of receipt by B2brands of the parcel (the date of receipt by B2brands being deemed to be notification to B2brands of the Buyer's exercise of his right of withdrawal), the sums paid by the Buyer, with the exception of the cost of returning the Products to B2brands, which remain at the Buyer's expense.
Art. 6 Payment
The amount due by the Purchaser is the amount indicated on the order confirmation sent by e-mail by B2brands to the Purchaser. Payment shall be made, unless the server is unavailable, immediately on the Internet by bank card (Blue, Visa, Eurocard/Mastercard). It is specified that only bank cards issued by a French financial institution will be accepted. Or by cheque made payable to Sasu Webshop, to be sent to B2brands, service comptable, BP 60280, 13667 SALON DE PROVENCE. As soon as we receive the cheque, your order will be shipped. Or by bank transfer, using the bank details on your order. The delivery time is about 48 hours (working days). Or by Paypal where the payment in 4x is possible according to several conditions: to have a Paypal account, subject to acceptance of the file by Paypal, for any order ranging between 100 and 2000€ without taxes.
In any event, B2brands reserves the right to refuse any order or delivery in the event of a dispute with the Buyer, total or partial non-payment of a previous order by the Buyer, refusal to authorise payment by bank card by banking organisations, non-payment or partial payment. B2brands shall not be held liable in this respect under any circumstances.
Please note: For all payments in 3x without charge, a deposit cheque in your own name will be required. In the absence of this, our services may not accept your payment.
Art. 7 Data processing and liberties
7.1 Personal information
The personal information collected in the context of distance selling is mandatory, as this information is necessary for the processing and delivery of orders and for the preparation of invoices. This information is strictly confidential. Failure to provide this information will result in automatic rejection of the order. In accordance with the law n°78-17 of January 6, 1978 relating to data processing, files and freedoms, the processing of personal information collected on the Site has been declared to the Commission Nationale de l'Informatique et des Libertés (CNIL). The User has the right to access, modify, rectify and delete data concerning him/her. To exercise this right, the User must send a letter to B2brands, customer service (address above). In any event, the User must ensure that he/she reiterates his/her surname, first name, address and, if applicable, his/her Buyer number.
The only cookie that B2brands creates is the session cookie which will be deleted when you log out of the site.
7.3. Web beacons
Some web pages on the Site may contain electronic images or "web beacons", which allow the number of visitors to the page to be counted. In any case, the information obtained via these tags is strictly anonymous and simply allows us to gather statistics on the number of visitors to certain pages of the Site, in order to better serve the Users of our Site.
Art. 8 Guarantees
All items are subject to a contractual guarantee, which does not preclude the legal guarantee provided for in Articles 1641 et seq. of the Civil Code.
Art. 9 Signature and proof
Any User of the site who does not have a customer number must follow a registration procedure to obtain a customer number. This number is personal. Any loss or omission must be reported to B2brands customer services as soon as possible by filling in the contact form on the Site. In all cases, the online provision of the credit card number and the final validation of the order shall be considered proof of the completeness of the said order in accordance with the provisions of the law of 13 March 2000 and shall be considered as the payment of the sums incurred by the entry of the items on the order form. This validation is worth signature and express acceptance of all the operations carried out on the Site. The computerised registers, kept in the computer systems of B2brands and its partners under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties.
Art. 10 Liability
B2brands has only an obligation of means for all stages of access to the Site, the ordering process, delivery or subsequent services. B2brands shall not be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a breakdown in service, external intrusion or the presence of computer viruses, or any event qualified as force majeure, in accordance with case law.
Art. 11 Intellectual property
All elements of the Site, whether visual or audio, including the underlying technology, are protected by copyright, trademarks or patents. They are the exclusive property of B2brands. Users who have a personal website and who wish to place a simple link on their site for personal use, referring directly to the homepage of the Site, must request authorisation from B2brands. On the other hand, any hypertext link to the Site using the framing or in-line linking technique is strictly prohibited. In any case, any link, even tacitly authorised, must be removed on simple request from B2brands. Hypertext links may lead to sites other than the Site. B2brands disclaims all responsibility in the event that the content of these sites contravenes the laws and regulations in force.
Art. 12 Partial disability
In the event that one of the clauses of this contract is null and void due to a change in legislation, regulations or a court decision, this shall in no way affect the validity of and compliance with these general conditions of sale.
Art. 13 Entire contract
These general terms and conditions of sale and the order summary sent to the Buyer form a contractual whole and constitute the entire contractual relationship between the Parties. In the event of contradiction between these documents, the general conditions of sale shall prevail.
Art. 14. Duration
These terms and conditions apply for the duration of the Products offered by B2brands.
Art. 15 Force majeure
B2brands shall not be liable for the total or partial non-performance of its obligations under this contract if such non-performance is caused by an event constituting force majeure, in particular in the event of disruption or total or partial strike, in particular of the postal services and means of transport and/or communications, flooding or fire. Events meeting the criteria set by the case law of the Cour de cassation shall be considered as force majeure. In the event of an event constituting force majeure, B2brands shall notify the User/Buyer within five (5) working days of the occurrence or threat of such event. The Parties agree that they shall consult as soon as possible in order to determine together how the order will be executed during the period of force majeure. After a period of one (1) month of interruption due to force majeure, B2brands may not honour the order, and will reimburse the Purchaser where applicable. Art. 16. Boxx and Stocklot returns No return is possible for Boxx and Stocklot unless the article is defective. In this case, the buyer has a period of eight (8) working days to return the article. NOTICE TO FRAUDSTERS AND CREDIT CARD SWINDLERS
Please note that the fraudulent use of one's own or a third party's bank details is a criminal offence punishable by 5 years' imprisonment and a fine of up to €382,000. All credit card orders are subject to strict controls. Organised, premeditated chargebacks to receive goods from abroad are a serious fraudulent offence. Our international litigation department works closely with the international fraud control departments in Europe and the United States, with headquarters and branches in Paris, Zurich, London, Barcelona, Rome, and New York. In the event of fraud, two complaints will be filed by our Group: fraudulent offence and bank fraud. Your complete information (IP address, e-mail, telephone number, bank details and address of your bank), as well as the complete tracking of your package until it is received, will be transmitted to the police or gendarmerie. This is valid for all countries located in European and American territories. Any fraud is legally an offence punishable under Article 313.1 of the Penal Code, and is punishable by 5 years imprisonment and a fine of 382,000 euros.